Privacy Policy

This Privacy Policy outlines how Alphaline Homes NZ ("we," "our," or "us") collects, uses, and safeguards personal information obtained from users ("you," "your," or "user") of our website. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and providing your information to us, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, including when you:

• Fill out our contact form, which may include your name, email address, phone number, and any other information you provide.
• Make a purchase through our Shopify store, which may include your name, billing address, shipping address, payment information, and order details.
• Interact with our website, such as through cookies and other tracking technologies, which may collect information about your device, browsing activity, and usage patterns.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To communicate with you and respond to your inquiries.
• To process and fulfill your orders and provide customer support.
• To improve our website, products, and services.
• To analyse website traffic and usage patterns through Google Analytics and other similar tools.
• To comply with legal obligations and enforce our website policies.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing transactions, and delivering products and services to you. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are bound by confidentiality agreements.

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to protect our rights, property, or safety.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we restrict the processing of your information or object to certain uses. To exercise these rights, please contact us using the information provided below.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or our practices regarding your personal information, please contact us at info@alphalinehomes.co.nz.

This Privacy Policy was last updated in May 2024.